Frequently Asked Questions

Do I need to make an appointment?

We do require appointments for Bridal gown selections. Our Consultants work one on one with each bride to provide the highest level of service. We want you to remember your visit as a special time as you plan your wedding. For Mother's, Bridesmaids and other Special Occasion gowns, appointments are not required. We do suggest if you are bringing in a group of bridesmaids that you make an appointment so that we can set aside dressing rooms for you.

Can I take photographs of the dresses I love?

No photographs please! We sign contracts with our vendors to ensure the integrity of their designs. With the advent of social networking, we respect your privacy and the privacy of the other clients in our store and we ask that you do the same.

How long do dresses take to order?

Bridal gowns take 5 to 7 months for production. Adding time for alterations, the ideal lead time is 10 to 12 months. Most gowns can be rushed for an additional fee. Gowns can also be purchased from our selection within the store. Bridesmaids and Mothers/Special Occasion dresses usually take 14 to 16 weeks for production. Most bridesmaids will need some alterations, as the dresses are ordered on a size chart, you should plan to get the dresses 2 months before your wedding date. As with the bridal gowns, most bridesmaids dresses can be rushed for a fee.

What if I have out of town bridesmaids?

We can certainly accommodate them! They can get measured by any tailor or bridal shop near them and simply call or email us with the information. We can discuss sizing, shipping and payment over the phone. If they wish to have their dress shipped to them upon its arrival we will be happy to oblige for a fee of $15.